Support
The right channel depends on your topic: Evorax for the company, each app for day-to-day product help.
Evorax (company)
Company, press, partnership — not Vaultly or Filexa product usage.
Vaultly
Account, subscription, documents — use channels in the app or on the Vaultly site.
Filexa
Transfers, links, limits — Filexa product support.
Security
Responsible disclosure: email security@evorax.fr with reproducible details. Do not use the general contact form.
security@evorax.frFAQ
- What is the difference between Evorax, Vaultly, and Filexa?
- Evorax is the publisher. Vaultly and Filexa are separate products with separate accounts and support.
- Where is data hosted?
- It depends on the product and plan — see each app’s terms and privacy policy.
- I lost access to my account
- Use recovery in the relevant app. Evorax cannot bypass product protections.